Privacy Policy

Strands Salon ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website, book appointments, or use our services.

Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number when you book an appointment or contact us
• Service preferences and hair history to personalize your experience
• Payment information processed securely through our third-party payment provider
• Device and browser information through cookies and analytics tools
• Any information you voluntarily provide in forms, reviews, or communications

How We Use Your Information

We use your information to:

• Process and confirm your appointment bookings
• Send appointment reminders, confirmations, and follow-up communications
• Personalize your salon experience and maintain your style preferences
• Process payments and manage membership subscriptions
• Improve our website, services, and customer experience
• Send promotional offers and newsletters (with your consent)
• Respond to your inquiries and provide customer support

Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers who assist with booking, payment processing, and email communications
• Analytics providers to help us understand website usage
• Law enforcement when required by law or to protect our rights

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for the website to function cannot be disabled.

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and regular security audits. However, no method of internet transmission is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

Strands Salon
147 West 42nd Street, Suite 200
New York, NY 10036
Email: privacy@strandssalon.com
Phone: +1 (212) 555-0187