Frequently Asked

For regular cuts and grooming, 1–2 weeks is usually sufficient. For color services, we recommend booking 2–3 weeks in advance. Bridal and special event bookings should be secured 4–6 weeks ahead. Popular time slots (Saturday mornings, Friday evenings) fill up quickly.

We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may incur a 50% service charge. We understand that life happens — if you have an emergency, just give us a call and we'll do our best to work something out.

Absolutely. When booking online, you can select your preferred stylist. If your first choice is unavailable, we'll suggest similar alternatives or help you find a time that works. Every member of our team delivers exceptional results.

We exclusively use professional-grade products from Olaplex, Oribe, Davines, Kérastase, and L'Oréal Professionnel. All our color lines are ammonia-free and formulated to minimize damage. We'll recommend products tailored to your specific hair type during your consultation.

Yes! We offer haircuts for children ages 5 and up at a reduced rate. Our stylists are patient and experienced with younger clients, and we strive to make the experience fun and comfortable. Please book online or call to reserve a kids' appointment.

It depends on the service: single process takes about 90 minutes, partial highlights around 2 hours, full foils 2.5 hours, and balayage up to 3 hours. Color correction may take 3–5 hours depending on the starting point and desired result. We'll give you an accurate time estimate during your consultation.

All listed prices exclude applicable GST (18%). Your final invoice will reflect the applicable tax. We accept all major credit cards, UPI, GPay, and cash.

Yes — we offer a 15% student discount on all individual services Monday through Thursday with a valid student ID. This discount cannot be combined with membership pricing.

Our membership plans (Basic at ?8,499/mo, Premium at ?16,999/mo, VIP at ?27,999/mo) provide monthly services, product discounts, and exclusive perks. You can upgrade, downgrade, or cancel at any time. Memberships are billed monthly and include priority booking access.

You'll be greeted at the front desk and offered a complimentary beverage. Your stylist will sit with you for a 10–15 minute consultation to discuss your goals, examine your hair texture and face shape, and recommend the best approach. Then it's time to relax and enjoy the experience.

We don't have dedicated parking, but there are multiple parking garages within a two-block radius. We're also easily accessible via public transit — Times Square–42nd Street subway station is a 3-minute walk.

Yes, our salon is fully ADA-compliant with step-free access, accessible restrooms, and adjustable styling chairs. If you have specific accessibility needs, please let us know when booking and we'll ensure everything is ready for your arrival.